#1 - 3 P's
The first area to review is a lengthier version on the 3 P's that are introduced on the 'Public Speaking' page. I have attached an updated copy of the 3 P speech I have given a few times over the last 5 years or so. I left the examples from when I ran a small business such as the one you will be working in soon.
I hope it provides some insight as to why I believe the 3P's are critical and hopefully you will find a few nuggets from the examples/strategy/my advice portion.
You can download the file here:
People Files
I decided to focus on the first P and provide you with some material with help getting the process starting with the team you will manage. It is possible the practice has some form of evaluation process in place. However, in my experience it was usually more good intentions than actually put into practice. Mainly because the Spa/Practice manager was too busy and did not take the time and they were afraid to criticize and develop their people. 'They might quit' or 'They would not get it" are refrains I heard often as reasons why staffs were woefully underdeveloped.
Special Note: Some of this material comes from outside sources. There are 4 files for you:
The first is a great discussion on the 'why' and 'how' of people development
You can download the file here:
1
This second file is a simple outline of how to prepare and conduct development meetings with your people
You can download the file here:
2
This third file is a simple outline of how to prepare and conduct development meetings with your people
You can download the file here:
3
The fourth file is a sample of an Employee Evaluation form that I have used in the past. I re-engineered it to focus on 2 elements that get overlooked a lot in the evaluation discussion: Strengths and Motivations. It is based on some additional material I have outlined below. To put it simply, evaluations usually devolve into a discussion of weaknesses and where people have fallen short. However, as a manager those discussions should be had throughout the year so when evaluation time comes around the manager can focus on what has gone well and set up goals for the future. At least that is one way to look at it. ;)
You can download the file here:
4
Other Material
I am a big fan of the StrengthsFinders material and have used it for 15 years now. I am now a Certified Strengths coach and conduct some workshops now and again. My day job keeps me busy but I could do more as this is the fun stuff. I highly recommend the StengthsFinders assessment for you and eventually all of your staff. It gives you a lot of insight as a manager and a lot of material to work with for employee development.
You can read more about Strengths Finder Here
One of the most influential books that I have ever read is Drive by Daniel Pink. You can see its influence in the above employee evaluation. I truly believe in the AMP idea of Motivation.
You can buy book from Amazon Here
Best of Luck!
I am hopeful this material will give you a springboard into some ideas on how to tackle this new opportunity if it comes to fruition. If it does not, well, then you will be even more prepared for the next one! Please do not hesitate to reach out.
Clayton P. Hartog
